{"id":16416,"date":"2025-06-02T11:32:27","date_gmt":"2025-06-02T09:32:27","guid":{"rendered":"https:\/\/wenea.com\/ukdev\/?page_id=16416"},"modified":"2025-09-19T14:37:30","modified_gmt":"2025-09-19T12:37:30","slug":"app-wenea","status":"publish","type":"page","link":"https:\/\/wenea.com\/uk\/app-wenea\/","title":{"rendered":"Wenea App"},"content":{"rendered":"\t\t
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Have everything all in one place <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Charge point finder<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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One app for all your EV charging needs.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Whether you’re in the city, or on the road, the Wenea app lets you charge wherever you stop. Access over 400 of our own charging points and more than 400,000 partner locations across Europe.<\/p>

Our app gives you easy access to any electric vehicle charging point, helping you quickly find the nearest charger whenever you need it.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Route planner<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Your journey, your way<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Plan every trip with confidence using our route planner. Set your journey based on your vehicle\u2019s range and discover the best charging points along the way. Travel worry-free, knowing there\u2019s always a Wenea station when and where you need it.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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autocharge<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Plug in, charge, and go<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Autocharge makes EV charging easy at Wenea stations. Just plug in the charger, and your vehicle will begin charging automatically, no need to tap or confirm, making the process seamless.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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BAY BOOKING<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Zero waiting, zero hassle<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Avoid delays and charge without surprises by booking your charger in advance through the Wenea app. Secure your charging point and plug in with no queues or complications. You choose when and where \u2014 we take care of the rest.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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WENS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Wenea\u2019s virtual currency<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Pay for your charging sessions with Wens, Wenea\u2019s virtual currency. No need to use your bank card, redeem Wens directly in the app for a simpler, more convenient charging experience.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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WENEA APP<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Download the Wenea app<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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What our users are saying<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Trustpilot reviews<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Trustpilot<\/a> <\/div> \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Frequently asked questions\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\n \n\n \n <\/path><\/svg> <\/span>\n\n \n <\/path><\/svg> <\/span>\n \n <\/span>\n \n \n Why can't I register on the app? <\/span>\n\n <\/h5 >\n\n
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If you’re experiencing difficulties with the registration process, please ensure that you have entered all your information accurately, including your email address. If you continue to have trouble registering, kindly reach out to our customer support team at 0800 208 8897, and we will gladly help.<\/p> <\/div>\n\n <\/div>\n

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\n\n \n\n \n <\/path><\/svg> <\/span>\n\n \n <\/path><\/svg> <\/span>\n \n <\/span>\n \n \n How can I add my bank card? <\/span>\n\n <\/h5 >\n\n
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To add your bank card, navigate to the \u2018Wallet\u2019 option in the main menu, select \u2018add a bank card\u2019, and input your bank details. We will authorise a charge of \u00a30.01 which will not be refunded. If you require any assistance, please reach out to our support team.<\/p> <\/div>\n\n <\/div>\n

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During the charging process with Wenea EV chargers, you may notice a hold of up to \u00a345 on your payment method. This is known as a preauthorisation fee. The preauthorisation amount is not actually deducted from your account; rather, it is held temporarily to ensure that your account has the necessary funds to cover the cost of the energy you will use.<\/p>

Once your charging session is complete, the preauthorisation amount is released, and you are only charged for the actual energy delivered. If you have any questions or encounter issues, please contact our customer service on 0800 208 8897.<\/p> <\/div>\n\n <\/div>\n

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If you have paid for your charge through contactless, you can click here<\/u> <\/a>to fill out a form and you will receive your VAT receipt via email.<\/p>

If you charged using our app, you will be able to find your VAT receipt in your \u2018My Charges\u2019.<\/p> <\/div>\n\n <\/div>\n

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We accept MasterCard, Visa credit, and debit cards. Unfortunately, we do not currently support payments made through American Express.<\/p> <\/div>\n\n <\/div>\n

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Simply navigate to the “My payment methods” section in the menu, delete the current card, and add a new one.<\/p>

Note: Only one card can be registered at a time. Adding a new card will replace the previous details.<\/em><\/p> <\/div>\n\n <\/div>\n

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\n\n \n\n \n <\/path><\/svg> <\/span>\n\n \n <\/path><\/svg> <\/span>\n \n <\/span>\n \n \n What do the colours of the icons on the map mean? <\/span>\n\n <\/h5 >\n\n
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These colours indicate the status of the charge points.<\/p>

– Green indicates that the charging point is available.<\/p>

– Red indicates that the charging point is not available at the moment but will be available soon.<\/p>

– Black and yellow indicate that the charging point is under maintenance.<\/p>

In addition, the icons on the maps indicate the type of station. You will find Wenea stations and interoperable stations.<\/p>

Want to see the legend of the points? No problem! You can find it by clicking on the \u2018I\u2019 icon in the menu.<\/p> <\/div>\n\n <\/div>\n

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\n\n \n\n \n <\/path><\/svg> <\/span>\n\n \n <\/path><\/svg> <\/span>\n \n <\/span>\n \n \n Why don't I see any Wenea stations on the map? <\/span>\n\n <\/h5 >\n\n
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If you are having trouble seeing all our charging stations on the map, you may have a filter activated, don’t worry, it’s easy to fix. When you open the application, simply click on the filters icon and you will see all the available options. If you want to add a filter, select \u2018Apply\u2019. But if you prefer to see all our charge points, just click on \u2018Reset\u2019.<\/p> <\/div>\n\n <\/div>\n

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\n\n \n\n \n <\/path><\/svg> <\/span>\n\n \n <\/path><\/svg> <\/span>\n \n <\/span>\n \n \n How do I start and end the charging process? <\/span>\n\n <\/h5 >\n\n
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The app allows you to manage and control your charging session in real time by following these steps:<\/p>

  1. Find a charging station on the map where you want to charge your EV.<\/li>
  2. If there is more than one charger at the station, identify and select the one you want to use.<\/li>
  3. Select the connector type.<\/li>
  4. Choose between partial or full charge according to cost or kWh.<\/li>
  5. Start the charging session and connect the vehicle to the charger.<\/li>
  6. When finished, end the charging session and disconnect the cable from the vehicle.<\/li><\/ol> <\/div>\n\n <\/div>\n <\/div>\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    Have everything all in one place Charge point finder One app for all your EV charging needs. Whether you’re in the city, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-16416","page","type-page","status-publish","hentry"],"yoast_head":"\nWenea App - Wenea<\/title>\n<meta name=\"description\" content=\"With the Wenea app, charging your EV is simple: locate 400,000+ points, plan your journey and pay quickly in just a few taps.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wenea.com\/uk\/app-wenea\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Wenea App - Wenea\" \/>\n<meta property=\"og:description\" content=\"With the Wenea app, charging your EV is simple: locate 400,000+ points, plan your journey and pay quickly in just a few taps.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/wenea.com\/uk\/app-wenea\/\" \/>\n<meta property=\"og:site_name\" content=\"Wenea\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-19T12:37:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/wenea.com\/uk\/wp-content\/uploads\/sites\/2\/2025\/07\/Download-the-app-UK.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/wenea.com\/uk\/app-wenea\/\",\"url\":\"https:\/\/wenea.com\/uk\/app-wenea\/\",\"name\":\"Wenea App - 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