{"id":20021,"date":"2025-10-06T12:44:53","date_gmt":"2025-10-06T10:44:53","guid":{"rendered":"https:\/\/wenea.com\/uk\/?page_id=20021"},"modified":"2025-10-08T12:08:47","modified_gmt":"2025-10-08T10:08:47","slug":"payments-and-billing","status":"publish","type":"page","link":"https:\/\/wenea.com\/uk\/faqs\/payments-and-billing\/","title":{"rendered":"Payments and billing"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"20021\" class=\"elementor elementor-20021\" data-elementor-settings=\"{&quot;element_pack_global_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-25afaea2 e-flex e-con-boxed e-con e-parent\" data-id=\"25afaea2\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7ae2e5c8 e-con-full e-flex e-con e-child\" data-id=\"7ae2e5c8\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-52366878 e-con-full e-flex e-con e-child\" data-id=\"52366878\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-739ea549 elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-heading\" data-id=\"739ea549\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQS &gt; Payments and billing<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6008f907 elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-heading\" data-id=\"6008f907\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Frequently asked questions about payments and billing<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-463c0fb7 elementor-widget-tablet__width-initial elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"463c0fb7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Here you\u2019ll find responses to the most common queries from our users.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6145d811 e-flex e-con-boxed e-con e-parent\" data-id=\"6145d811\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-35aa6d36 e-con-full e-flex e-con e-child\" data-id=\"35aa6d36\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-41b0a7f1 e-con-full e-flex e-con e-child\" data-id=\"41b0a7f1\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3ad7e046 ui-e-animation-acc-basic ui-e-animation-ico-fade elementor-widget elementor-widget-uicore-accordion\" data-id=\"3ad7e046\" data-element_type=\"widget\" data-settings=\"{&quot;collapsible&quot;:&quot;true&quot;,&quot;active_hash&quot;:&quot;no&quot;,&quot;accordion_animation&quot;:&quot;ui-e-animation-acc-basic&quot;}\" data-widget_type=\"uicore-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"ui-e-accordion\" >\n\n                                    <div class=\"ui-e-accordion-item ui-e-item ui-open\" role=\"button\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"ui-e-acc-1\" id=\"ui-e-how-can-i-add-or-change-my-bank-card\">\n\n                        <h5  class=\"ui-e-accordion-title ui-e-title ui-right\">\n\n                                                            <span class=\"ui-e-accordion-icon ui-e-icon ui-e-right\" aria-hidden=\"true\">\n\n                                    <span class=\"ui-e-accordion-icon-closed\">\n                                        <svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg>                                    <\/span>\n\n                                                                            <span class=\"ui-e-accordion-icon-opened\">\n                                            <svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg>                                        <\/span>\n                                    \n                                <\/span>\n                            \n                                                        <span class=\"ui-e-accordion-title-text ui-e-title-text\" >\n                                                                How can I add or change my bank card?                            <\/span>\n\n                        <\/h5 >\n\n                        <div class=\"ui-e-accordion-content ui-e-content\" style=\"\" aria-labelledby=\"ui-e-how-can-i-add-or-change-my-bank-card\" id=\"ui-e-acc-1\">\n                            <p>To add your bank card, navigate to the &#8220;Wallet&#8221; option in the main menu, select &#8220;add a bank card,&#8221; and input your bank details. We will authorise a charge of \u00a30.01 which will not be refunded. If you require any assistance, please reach out to our support team.<\/p>                        <\/div>\n\n                    <\/div>\n                                    <div class=\"ui-e-accordion-item ui-e-item\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ui-e-acc-2\" id=\"ui-e-what-payment-methods-are-accepted\">\n\n                        <h5  class=\"ui-e-accordion-title ui-e-title ui-right\">\n\n                                                            <span class=\"ui-e-accordion-icon ui-e-icon ui-e-right\" aria-hidden=\"true\">\n\n                                    <span class=\"ui-e-accordion-icon-closed\">\n                                        <svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg>                                    <\/span>\n\n                                                                            <span class=\"ui-e-accordion-icon-opened\">\n                                            <svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg>                                        <\/span>\n                                    \n                                <\/span>\n                            \n                                                        <span class=\"ui-e-accordion-title-text ui-e-title-text\" >\n                                                                What payment methods are accepted?                            <\/span>\n\n                        <\/h5 >\n\n                        <div class=\"ui-e-accordion-content ui-e-content\" style=\"display:none;\" aria-labelledby=\"ui-e-what-payment-methods-are-accepted\" id=\"ui-e-acc-2\">\n                            <p>We accept MasterCard, Visa credit, and debit cards. Unfortunately, we do not currently support payments made through American Express.<\/p>                        <\/div>\n\n                    <\/div>\n                                    <div class=\"ui-e-accordion-item ui-e-item\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ui-e-acc-3\" id=\"ui-e-my-card-has-expired-what-should-i-do\">\n\n                        <h5  class=\"ui-e-accordion-title ui-e-title ui-right\">\n\n                                                            <span class=\"ui-e-accordion-icon ui-e-icon ui-e-right\" aria-hidden=\"true\">\n\n                                    <span class=\"ui-e-accordion-icon-closed\">\n                                        <svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg>                                    <\/span>\n\n                                                                            <span class=\"ui-e-accordion-icon-opened\">\n                                            <svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg>                                        <\/span>\n                                    \n                                <\/span>\n                            \n                                                        <span class=\"ui-e-accordion-title-text ui-e-title-text\" >\n                                                                My card has expired, what should I do?                            <\/span>\n\n                        <\/h5 >\n\n                        <div class=\"ui-e-accordion-content ui-e-content\" style=\"display:none;\" aria-labelledby=\"ui-e-my-card-has-expired-what-should-i-do\" id=\"ui-e-acc-3\">\n                            <p>Within the menu, you will find the &#8220;My payment methods&#8221; section. You can easily delete the expired card and replace it with a new one.<\/p>                        <\/div>\n\n                    <\/div>\n                                    <div class=\"ui-e-accordion-item ui-e-item\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ui-e-acc-4\" id=\"ui-e-why-am-i-being-charged-a-hold-on-my-payment-during-the-charging-process\">\n\n                        <h5  class=\"ui-e-accordion-title ui-e-title ui-right\">\n\n                                                            <span class=\"ui-e-accordion-icon ui-e-icon ui-e-right\" aria-hidden=\"true\">\n\n                                    <span class=\"ui-e-accordion-icon-closed\">\n                                        <svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg>                                    <\/span>\n\n                                                                            <span class=\"ui-e-accordion-icon-opened\">\n                                            <svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg>                                        <\/span>\n                                    \n                                <\/span>\n                            \n                                                        <span class=\"ui-e-accordion-title-text ui-e-title-text\" >\n                                                                Why am I being charged a hold on my payment during the charging process?                            <\/span>\n\n                        <\/h5 >\n\n                        <div class=\"ui-e-accordion-content ui-e-content\" style=\"display:none;\" aria-labelledby=\"ui-e-why-am-i-being-charged-a-hold-on-my-payment-during-the-charging-process\" id=\"ui-e-acc-4\">\n                            <p>During the charging process with Wenea EV chargers, you may notice a hold of up to \u00a345 on your payment method. This is known as a preauthorisation fee. The preauthorisation amount is not actually deducted from your account; rather, it is held temporarily to ensure that your account has the necessary funds to cover the cost of the energy you will use.<\/p><p>Once your charging session is complete, the preauthorisation amount is released, and you are only charged for the actual energy delivered. If you have any questions or encounter issues, please contact our customer service on 020 8124 9900.<\/p>                        <\/div>\n\n                    <\/div>\n                                    <div class=\"ui-e-accordion-item ui-e-item\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ui-e-acc-5\" id=\"ui-e-how-can-i-request-an-invoice\">\n\n                        <h5  class=\"ui-e-accordion-title ui-e-title ui-right\">\n\n                                                            <span class=\"ui-e-accordion-icon ui-e-icon ui-e-right\" aria-hidden=\"true\">\n\n                                    <span class=\"ui-e-accordion-icon-closed\">\n                                        <svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg>                                    <\/span>\n\n                                                                            <span class=\"ui-e-accordion-icon-opened\">\n                                            <svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg>                                        <\/span>\n                                    \n                                <\/span>\n                            \n                                                        <span class=\"ui-e-accordion-title-text ui-e-title-text\" >\n                                                                How can I request an invoice?                            <\/span>\n\n                        <\/h5 >\n\n                        <div class=\"ui-e-accordion-content ui-e-content\" style=\"display:none;\" aria-labelledby=\"ui-e-how-can-i-request-an-invoice\" id=\"ui-e-acc-5\">\n                            <p>In the main menu of the app, you\u2019ll find the \u201cMy charges\u201d section. There you can check all the information about your charging sessions (the cost of the charge, how long it took, which vehicle you used, and even how much CO2 you have saved). Just below this section, you can request that we send the invoice to the email address you have previously registered in your profile.<\/p>                        <\/div>\n\n                    <\/div>\n                                    <div class=\"ui-e-accordion-item ui-e-item\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ui-e-acc-6\" id=\"ui-e-how-much-does-it-cost-to-charge-at-a-public-station\">\n\n                        <h5  class=\"ui-e-accordion-title ui-e-title ui-right\">\n\n                                                            <span class=\"ui-e-accordion-icon ui-e-icon ui-e-right\" aria-hidden=\"true\">\n\n                                    <span class=\"ui-e-accordion-icon-closed\">\n                                        <svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg>                                    <\/span>\n\n                                                                            <span class=\"ui-e-accordion-icon-opened\">\n                                            <svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg>                                        <\/span>\n                                    \n                                <\/span>\n                            \n                                                        <span class=\"ui-e-accordion-title-text ui-e-title-text\" >\n                                                                How much does it cost to charge at a public station?                            <\/span>\n\n                        <\/h5 >\n\n                        <div class=\"ui-e-accordion-content ui-e-content\" style=\"display:none;\" aria-labelledby=\"ui-e-how-much-does-it-cost-to-charge-at-a-public-station\" id=\"ui-e-acc-6\">\n                            <p>Prices may vary depending on the power and type of charger.<br \/>Always check the updated rates here: https:\/\/wenea.com\/uk\/charging-tariffs\/<\/p>                        <\/div>\n\n                    <\/div>\n                            <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-403a0a90 e-con-full e-flex e-con e-child\" data-id=\"403a0a90\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e04200b elementor-align-left elementor-widget elementor-widget-button\" data-id=\"7e04200b\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"http:\/\/wenea.com\/uk\/faqs\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"11\" viewBox=\"0 0 24 11\" fill=\"none\"><path d=\"M1.00262 5.50068L0.661419 5.86623L0.656649 5.86166L1.00262 5.50068ZM5.19957 9.41816L5.54092 9.78351L5.19974 10.1023L4.85839 9.78368L5.19957 9.41816ZM1.00192 5.50001L0.655943 5.86098L0.274368 5.49526L0.660681 5.13455L1.00192 5.50001ZM5.19816 1.58185L4.85692 1.21639L5.19828 0.897657L5.53953 1.21651L5.19816 1.58185ZM5.61799 1.97414L5.95936 1.6088L6.3505 1.97428L5.95922 2.33961L5.61799 1.97414ZM1.84229 5.49933L1.501 5.86473L1.10971 5.49926L1.50107 5.13386L1.84229 5.49933ZM5.6187 9.02655L5.95999 8.66115L6.35114 9.02649L5.96006 9.39189L5.6187 9.02655ZM22.5898 5.22362V4.72362H23.0898V5.22362H22.5898ZM2.32506 5.22362H1.82506V4.72362H2.32506V5.22362ZM22.5898 5.77764H23.0898V6.27764H22.5898V5.77764ZM2.32506 5.77764V6.27764H1.82506V5.77764H2.32506ZM1.00262 5.50068L1.3438 5.13517L5.54074 9.05265L5.19957 9.41816L4.85839 9.78368L0.661448 5.8662L1.00262 5.50068ZM1.00192 5.50001L1.34789 5.13903L1.3486 5.13971L1.00262 5.50068L0.656649 5.86166L0.655943 5.86098L1.00192 5.50001ZM5.19816 1.58185L5.5394 1.9473L1.34315 5.86546L1.00192 5.50001L0.660681 5.13455L4.85692 1.21639L5.19816 1.58185ZM5.61799 1.97414L5.27663 2.33947L4.85679 1.94718L5.19816 1.58185L5.53953 1.21651L5.95936 1.6088L5.61799 1.97414ZM1.84229 5.49933L1.50107 5.13386L5.27677 1.60867L5.61799 1.97414L5.95922 2.33961L2.18351 5.8648L1.84229 5.49933ZM5.6187 9.02655L5.27741 9.39195L1.501 5.86473L1.84229 5.49933L2.18358 5.13393L5.95999 8.66115L5.6187 9.02655ZM5.19957 9.41816L4.85821 9.05282L5.27734 8.66121L5.6187 9.02655L5.96006 9.39189L5.54092 9.78351L5.19957 9.41816ZM22.5898 5.22362V5.72362H2.32506V5.22362V4.72362H22.5898V5.22362ZM22.5898 5.77764H22.0898V5.22362H22.5898H23.0898V5.77764H22.5898ZM2.32506 5.77764V5.27764H22.5898V5.77764V6.27764H2.32506V5.77764ZM2.32506 5.22362H2.82506V5.77764H2.32506H1.82506V5.22362H2.32506Z\" fill=\"#00121C\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Go back<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-22b9436a e-con-full e-flex e-con e-parent\" data-id=\"22b9436a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-30a34d6a elementor-widget elementor-widget-template\" data-id=\"30a34d6a\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"19900\" class=\"elementor elementor-19900\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f0405f2 e-flex e-con-boxed e-con e-parent\" data-id=\"f0405f2\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-17f9b1e5 e-flex e-con-boxed e-con e-child\" data-id=\"17f9b1e5\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5a382c5 e-con-full e-flex e-con e-child\" data-id=\"5a382c5\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22ec9ed1 elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-heading\" data-id=\"22ec9ed1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Wenea hELP<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa8473e elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-heading\" data-id=\"fa8473e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Still have questions?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62543010 elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-heading\" data-id=\"62543010\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Our team will be delighted to answer them.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1f31487a e-con-full e-flex e-con e-child\" data-id=\"1f31487a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-279a9a1 elementor-mobile-align-center bt-ico elementor-widget elementor-widget-button\" data-id=\"279a9a1\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"tel:+448002088897\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"21\" viewBox=\"0 0 20 21\" fill=\"none\"><g clip-path=\"url(#clip0_3320_37830)\"><g clip-path=\"url(#clip1_3320_37830)\"><path d=\"M9.69397 8.55295C9.69397 8.74267 9.65405 8.92739 9.5792 9.10213C9.50435 9.27687 9.40455 9.44661 9.28479 9.61137C9.16503 9.77612 9.0303 9.93089 8.87561 10.0857C8.72591 10.2354 8.57621 10.3802 8.4315 10.515C8.35665 10.5849 8.27182 10.6648 8.18699 10.7547C8.09717 10.8445 8.01233 10.9344 7.93249 11.0242C7.85265 11.1141 7.7778 11.199 7.71792 11.2789C7.65305 11.3587 7.61812 11.4187 7.60315 11.4736H9.85365V12.4172H6.36563C6.35565 12.3622 6.35066 12.2923 6.35066 12.2075V12.0277C6.35066 11.7881 6.39058 11.5634 6.46543 11.3637C6.54527 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9.9991 18.9024 9.9991 19.806C9.9991 20.3752 9.80948 20.53 9.2506 20.495C7.61387 20.4002 6.08693 19.9458 4.69471 19.0771C2.23962 17.5394 0.717667 15.3427 0.163775 12.497C0.0739545 12.0277 0.0440144 11.5434 -0.000895772 11.0592C-0.0308359 10.6997 0.163775 10.5 0.528046 10.5C1.48613 10.5 2.44421 10.5 3.4023 10.5C3.80649 10.5 4.08593 10.7646 4.11587 11.164C4.16078 11.7981 4.31547 12.4071 4.56497 12.9913C4.69471 13.2958 4.66976 13.3607 4.37535 13.5005C3.9512 13.7002 3.53204 13.8949 3.08294 14.1046V14.1096Z\" fill=\"white\"><\/path><\/g><\/g><defs><clipPath id=\"clip0_3320_37830\"><rect width=\"20\" height=\"20\" fill=\"white\" transform=\"translate(0 0.5)\"><\/rect><\/clipPath><clipPath id=\"clip1_3320_37830\"><rect width=\"20\" height=\"20\" fill=\"white\" transform=\"translate(0 0.5)\"><\/rect><\/clipPath><\/defs><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">0800 208 8897<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5bb327c6 elementor-mobile-align-center bt-ico2 elementor-widget elementor-widget-button\" data-id=\"5bb327c6\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"mailto:customer@wenea.com\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"15\" viewBox=\"0 0 22 15\" fill=\"none\"><path d=\"M18.8974 0H3.10256C1.38769 0 0 1.36667 0 3.05556V11.9444C0 13.6333 1.38769 15 3.10256 15H18.8974C20.6123 15 22 13.6333 22 11.9444V3.05556C22 1.36667 20.6123 0 18.8974 0ZM14.8585 7.5L20.2626 2.84444C20.2738 2.91111 20.3077 2.97778 20.3077 3.05556V11.9444C20.3077 12.0222 20.2738 12.0778 20.2626 12.1556L14.8585 7.5ZM18.8974 1.66667C18.8974 1.66667 18.9877 1.68889 19.0328 1.68889L11.9251 7.81111C11.3949 8.26667 10.5938 8.26667 10.0636 7.81111L2.96718 1.68889C2.96718 1.68889 3.05744 1.66667 3.10256 1.66667H18.8974ZM1.73744 12.1556C1.72615 12.0889 1.69231 12.0222 1.69231 11.9444V3.05556C1.69231 2.97778 1.72615 2.92222 1.73744 2.84444L7.14154 7.5L1.73744 12.1556ZM3.10256 13.3333C3.10256 13.3333 3.01231 13.3111 2.96718 13.3111L8.41641 8.61111L8.95795 9.07778C9.54462 9.57778 10.2667 9.83333 11 9.83333C11.7333 9.83333 12.4554 9.57778 13.0421 9.07778L13.5836 8.61111L19.0328 13.3111C19.0328 13.3111 18.9426 13.3333 18.8974 13.3333H3.10256Z\" fill=\"white\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">customer@wenea.com<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-33329a59 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"33329a59\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5802c49d elementor-widget elementor-widget-html\" data-id=\"5802c49d\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n    \n   .bt-ico .elementor-button svg {\n    width: 1.5em;\n    position: relative;\n    top: -3px;\n}\n.bt-ico2 .elementor-button svg {\n    width: 1.5em;\n    position: relative;\n    top: 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