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best EV charging app UK

How to choose the best app to charge your EV

With an electric car, the app you use to charge is just as important as the charger itself. If you choose poorly, you may find yourself with inactive points, non-existent support, or non-transparent fees. 

Here we tell you what a good charging app should have and why at Wenea we integrate everything into a single solution. 

Real coverage and reliable network access

A good app shouldn’t just show beautiful maps. It needs to give you access to a robust and functional network. 

What should you look for? 

  • Operational chargers, updated in real time 
  • Check power rating, connector type and live availability before you arrive 
👉 The Wenea app gives you direct access to more than 400 chargers in the UK, with real-time availability.

Charger advance booking

Have you ever hit a busy spot… And there was no alternative nearby? 

A good app allows you to: 

  • Book chargers in advance 
  • Save time and stress
👉 With the Wenea app you can book your bay in seconds – perfect for peak times or long trips.

Easy payments, no surprises

Forget about endless registrations, third-party apps, or confusing payments. 

Your app should offer: 

  • Quick Registration 
  • Payments from the app itself (card, Autocharge…) 
  • Visible and transparent rates before each charge 
ℹ️ Note: And what about the £25 hold that sometimes appears on your card? Sometimes, when you make a charge, you may see a temporary charge of £25 in your account. Don’t worry: it’s not a real charge, but a pre-authorisation made by your bank, not Wenea. This process is used to verify funds before starting charging, and is a common practice in on-demand services (such as refuelling or parking). 👉 At Wenea we regularise the actual amount at the time. It is your bank that releases the remaining amount, and it can take up to 72 working hours to make it effective.

In-app customer service

If something goes wrong, you need quick help.  

Avoid apps that are not supported or that refer you to third parties. Requires: 

  • Real attention, no bots 
  • Direct solution, not just excuses
👉 Wenea offers support from the app, which is managed by our technical team 24/7. No intermediaries. 

All in one app: network, booking, payment and support

Ideal? You don’t have to use 3 apps for a single charge. The best experience is when everything is centralised. 

👉 Since Wenea is CPO + eMSP, we control the entire chain. From the installation of the charger you are using, to the app from which you charge. Therefore, everything flows better. 

Conclusion

Your charging app is not a detail. It’s a key part of your EV experience. And if you choose well from the beginning, everything will be easier.