FAQS > Payments and billing
Frequently asked questions about payments and billing
Here you’ll find responses to the most common queries from our users.
How can I add or change my bank card?
To add your bank card, navigate to the “Wallet” option in the main menu, select “add a bank card,” and input your bank details. We will authorise a charge of £0.01 which will not be refunded. If you require any assistance, please reach out to our support team.
What payment methods are accepted?
My card has expired, what should I do?
Why am I being charged a hold on my payment during the charging process?
How can I request an invoice?
How much does it cost to charge at a public station?
Wenea hELP
Still have questions?
Our team will be delighted to answer them.
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