Coupons are distributed through:

– Promotional campaigns with our partners.
– Occasional Wenea promotions during certain times of the year.
– Corporate actions with companies, hotels or shopping centres connected to our network.

It’s very simple:

1. Go to your profile in the Wenea app.
2. Open the Wallet section.
3. Tap Redeem coupon.
4. Enter your code and confirm.

👉 That’s it! Your balance will be updated immediately.

Yes, coupons are cumulative.

– Each time you redeem a coupon, its value is converted into wens and added to your Wallet.
– Example: if you redeem two £20 coupons, you’ll have 40 wens available.

📌 Important: The terms of use (maximum amount, expiry date, etc.) always depend on the specific promotion or coupon.

Yes, all coupons have an expiry date.

Each promotion defines two time limits:

– A deadline to redeem the coupon in the app.
– A deadline to use it for charging after it has been redeemed.

As a general rule, you usually have 1 month to use it after redeeming, although this may vary depending on the type of coupon.

You can check your balance at any time from the Wenea app:

– Go to your Wallet in your profile.
– There you’ll find your available wens and a detailed transaction history.