Frequently asked questions about our stations

1. CSS Combo: Continuous charging connector based on the European charging standard. It allows charging up to 500 kW.
2. CHAdeMO: Continuous charging connector implemented by some Asian vehicle manufacturers, which allows bi-directional charging (charging to the car and from the car to the house or the grid).
3. Type 2: European standard AC connector, also known as Mennekes. Allows charging up to 7.4 kW in single-phase and 22 kW in three-phase.

Our network covers all charging needs:

– Destination charging and Wenea Home: from 7 kW to 22 kW (slow and fast charging).
– Rapid and ultra-rapid public charging: from 50 kW up to 400 kW, designed to recover range in just a few minutes.

This way, you can choose the option that best fits your journey — whether charging at home, in the city, or during long trips.

This colours indicate the status of the charge points.

– Green indicates that the charging point is available.
– Red indicates that the charging point is not available at the moment, but will be available soon.
– Black and yellow indicate that the charging point is under maintenance.

In addition, the icons on the maps indicate the type of station. You will find Wenea stations and interoperable stations.

Want to see the legend of the points? No problem! You can find it by clicking on the ‘I’ icon in the menu.

If you are looking to filter the charging stations in our app, it’s very easy! In the top right corner of the map, you will see a button with a “Filters” icon. Just click it and you will be able to filter charging stations by speed, from slow to ultra-fast charging, connector or operator, being able to charge on the Wenea network or at the many stations we interoperate with. This way, you can find the charging station that suits you best.

TIP: If you are looking for ultra-rapid charging and don’t want to waste time, we have the perfect solution for you. Just filter our chargers (e.g. by +100 kW or +150 kW) and you will be able to charge in just 15 minutes.

If you are having trouble seeing all our charging stations on the map, you may have a filter activated, don’t worry, it’s easy to fix. When you open the application, simply click on the filters icon and you will see all the available options. If you want to add a filter, select “Apply”. But if you prefer to see all our charge points, just click on “Reset”.

Autocharge is available on most chargers above 50 kW. Our app will show you the available charging stations where you can use this functionality.

Yes. With the Wenea app, you can book your charger in seconds to make sure it’s available when you arrive. This feature is especially useful during peak hours or on long trips.

👉 Learn how the booking system works here: https://wenea.com/uk/app-wenea/bay-booking/