FAQS
Resolve your queries with our frequently asked questions
Easily find the information you need most.
Getting started
Everything you need to register, start charging, and use Wenea from day one.
Wenea stations
Find answers about charging station locations, access, and how our charging points work.
App
Not sure where to start with the app? Here we answer the most common questions.
Payments and billing
Get help with billing, payment methods, charges, and tariffs.
Vouchers and wens
Save while you charge: learn how wens work, how to redeem coupons, and check your balance in the app.
Customer support
Find out how to contact us and in which languages you can receive support 24/7.
Wenea hELP
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Our team will be delighted to answer them.
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position: absolute;
right: 31px;
}}
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top: 18px;
}
